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Privacy Policy

Last Updated: February 24, 2024

1. Introduction

Fortress Asset Intelligence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our investigation services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Case-related information you provide during consultations
  • Communication records between you and our team
  • Payment and billing information
  • Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our investigation services
  • Communicate with you about your case
  • Process payments and maintain records
  • Improve our services and website functionality
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We maintain strict confidentiality and only share your information:

  • With your explicit consent
  • With trusted service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with business transfers or acquisitions

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee confidentiality agreements
  • Physical security measures for our facilities

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Case files are typically retained for 7 years after case closure, unless otherwise required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Object to certain data processing activities

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@veritrailintel.com
  • Phone: +44 7916 621896
  • Address: 6 Carlton Gardens, London, SW1Y 5AD

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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